Frequently Asked Questions

Agilewing provides compliance advisory and technical implementation for GDPR, PCI-DSS, China MLPS 2.0, PDPA, and CCPA. Our consultants map your data flows against each framework, implement required controls, and generate documentation for audits. Full compliance also depends on your internal processes, which we help design.

Agilewing maintains infrastructure in both Shenzhen and Hong Kong, allowing you to store China-origin data domestically per MLPS 2.0 while replicating to Hong Kong or overseas nodes for global access. We configure geo-fencing rules and access controls to enforce residency requirements per regulation.

A standard migration ranges from 4 to 12 weeks depending on workload complexity, data volume, and compliance scope. Agilewing starts with an assessment phase (1-2 weeks), followed by a proof-of-concept, then phased cutover. We provide a detailed timeline and milestones during onboarding.

Yes—Agilewing supports BYOK implementation, letting you generate and manage keys in your own HSM while we handle encryption operations. This gives you audit-ready control over key lifecycle events. Contact us to confirm BYOK compatibility with your target cloud provider.

Agilewing's MSS includes 24/7 monitoring, threat detection, and incident response with tiered SLAs (Critical: 15-minute response, High: 1-hour response). You receive a dedicated security analyst, monthly reporting, and quarterly reviews. Escalation paths and on-site support options are defined in your service agreement.

Yes—Agilewing is the first APN Security certified partner, validated by AWS for delivering security services on AWS China (Beijing) operated by Sinnet and AWS China (Ningxia) operated by NWCD. This certification covers our MSS, DLP, and compliance consulting capabilities for AWS China environments.